Privacy Policy – Spark Star (Pty) Ltd Introduction This Privacy Policy sets out how Spark Star (Pty) Ltd collects, uses, discloses, and safeguards your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. By accessing or using our website, you agree to the terms of this Privacy Policy. Information We Collect We may collect the following types of personal information: – Name – Contact details (email address, phone number) – Delivery address – Billing and payment information – Purchase history – IP address and device information (via cookies) We only collect information that is necessary to process orders, provide services, or improve user experience. How We Use Your Information We use your personal information to: – Process and deliver your orders – Communicate with you regarding your purchases or support queries – Improve our services and website functionality – Send promotional materials (only if you have opted in) We do not sell or rent your personal information to third parties. Cookies Our website uses cookies to enhance your browsing experience and collect usage data. You can choose to disable cookies through your browser settings. By continuing to use our website, you consent to our use of cookies in accordance with this policy. Information Sharing and Disclosure We may share your information with: – Service providers involved in order fulfilment and delivery – Payment gateways for secure processing – Legal or regulatory authorities if required by law We ensure that all third-party partners are POPIA-compliant and take appropriate security measures. Data Security We implement appropriate technical and organisational measures to protect personal information against loss, theft, unauthorised access, or disclosure. However, we cannot guarantee absolute security of information transmitted online. Your Rights Under POPIA You have the right to: – Access your personal information – Request correction or deletion of your data – Withdraw consent for data processing – Lodge a complaint with the Information Regulator To exercise these rights, contact our Information Officer at: [your email/contact details here] Information Officer Our appointed Information Officer is responsible for ensuring compliance with POPIA. If you have any concerns or questions, you can contact: Information Officer: Sharlene Chetty Email: info@sparkstar.co.za Phone: 067 688 9824 Policy Updates We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date. Your continued use of the website after changes indicates acceptance of the updated policy. Contact Us If you have any questions regarding this Privacy Policy, please contact us at: Spark Star (Pty) Ltd Email: info@sparkstar.co.za Phone: 067 688 9824