Terms and Conditions – Spark Star (Pty) Ltd
Introduction
In these terms and conditions, “we”, “us” and “our” refer to Spark Star (Pty) Ltd. Your access to and use of all information on this website, including the purchase of our products, is subject to the following terms and conditions. This website is intended for use by residents of South Africa only.

We reserve the right to amend these terms at any time, and your continued use of the website will represent your agreement to be bound by the updated terms. We recommend reviewing these terms each time you access our site.
Registered Users
1. To access certain services on our website, you may need to register.
2. You agree to provide accurate, current details during registration and to update them if they change.
3. Upon registration, you may receive a password or account login. You are responsible for maintaining the confidentiality of your account.
4. We reserve the right to suspend or terminate accounts that breach these terms.
5. Our services are available to registered users located within South Africa.
Our Website Services
6. You must be 18 years or older to purchase from our website.
7. All prices are in South African Rands (ZAR). Spark Star (Pty) Ltd is not VAT registered, and prices exclude VAT. No VAT is charged at checkout. We reserve the right to update pricing without notice.
Product Descriptions
8. We strive to ensure that product descriptions on our website are accurate. However, we do not guarantee accuracy and reserve the right to correct any errors.
9. Product images are for illustrative purposes only and may not always reflect the actual product.
Orders & Payment
10. By purchasing through our website, you confirm that you are over the age of 18.
11. We currently only deliver to addresses within South Africa.
12. Product availability is not guaranteed and may change without notice.
13. Prices displayed exclude VAT and may change at any time.
14. Delivery charges are calculated at checkout and are separate from product pricing.
15. You will be required to provide your name, delivery address, contact number, and payment details at checkout. We take reasonable care to protect this information, but cannot be held responsible for transmission errors or third-party interference.
16. Orders are accepted or rejected within 5 business days. If we do not respond, the order is considered declined.
17. Orders cannot be cancelled once submitted, even if pending confirmation.
18. Delivery timelines and collection points are listed on our website. Ownership transfers to you upon full payment.
19. Risk of damage or loss passes to you once the order has been dispatched.
Order Cancellation Due to Error
20. If a product is listed at the wrong price or with incorrect details due to an error, we reserve the right to cancel the order. If payment has already been processed, we will issue a full refund.
Returns & Exchanges
21. We replace items that are faulty or damaged on delivery. Please notify us via our “Contact Us” page within 7 days.
22. If we cannot replace a faulty product, we will issue a refund for the product and any associated delivery fees.
Site Access & Use
23. We grant you a limited license to use our website for personal use only.
24. You may download or print content for personal, non-commercial use, provided you do not alter any legal notices.
25. You may not copy, republish, or distribute website content without written permission.
26. The license does not include use of automated tools (e.g., data mining) or mirroring without prior approval.
Hyperlinks
27. External links may be provided for convenience. We are not responsible for the content or practices of linked sites.
28. Linking to our website without permission is not allowed.
Intellectual Property
29. All content on this site, including images, graphics, and text, is owned or licensed by Spark Star (Pty) Ltd.
30. You may not use any trademarks, logos, or branding from this site without prior written consent.
Disclaimers
31. We do our best to keep the website accurate and virus-free, but we make no warranties, express or implied.
32. We disclaim liability for any losses, including computer-related damages from using the website.
33. Advertisements or third-party content on the site are the responsibility of their creators.
Limitation of Liability
34. Where legally allowed, our liability is limited to replacing goods or refunding their value.
35. We are not liable for indirect or consequential loss arising from the use of our products or services.
Indemnity
36. By using our site, you agree to indemnify Spark Star (Pty) Ltd from any claims or expenses related to your use of the site.
Force Majeure
37. We are not responsible for delays due to events outside our control. If such delays last longer than 15 days, we may cancel the order with 7 days’ notice.
Jurisdiction
38. These terms are governed by the laws of KwaZulu-Natal, South Africa. Disputes will be resolved in KwaZulu-Natal courts.
39. If any part of these terms is found to be invalid, the remaining parts will remain in effect.
Privacy
40. We take reasonable care with the information you provide, but cannot guarantee full security during transmission.
41. For full details on how we manage personal data, please refer to our Privacy Policy linked in the footer of our website.